Senior SCM Cooordinator

  • Senior, very experienced
  • Manager First Level
  • Full/part time
  • Published: 09.07.2021
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The ALPS ALPINE EUROPE GmbH belongs to the Japanese ALPSALPINE CO. LTD. established in 1948. Our philosophy is “Perfecting the Art of Electronics” – hence ALPS ALPINE CO. LTD. is one of the biggest independent global manufacturers of high-quality electronic and electro-mechanical components for vehicles, mobile devices, home electronics and industrial equipment. Our European Head Office in Unterschleissheim near Munich co-ordinates the sales, marketing and product engineering activities of our offices in Dusseldorf, Stuttgart, Wolfsburg, Paris, Milton Keynes, Coventry, Gothenburg, Frölunda and Milan, as well as the production in our manufacturing site in Dortmund. Our customers are automakers, TIER1 suppliers and other global players. ALPS ALPINE CO. LTD counts around 42.000 employees worldwide and at present about 740 employees are working for ALPS ALPINE EUROPE GmbH.


Supervision of SCM team on a day to day basis to ensure proactive planning, co-ordination and implementation of supply and logistics to meet customer demands for agreed products whilst minimising costs to Alps Alpine, working within agreed performance and budgeted targets and whilst maximising customer satisfaction.

Scope of the role
  • Co-operation with all business stakeholders for business planning purposes
  • Control of deliveries to the customer according to customer’s delivery call off and forecast
  • Point of escalation from Senior SCM Coordinators of potential supply shortfalls
  • Point of escalation from customer/factory on any issues pertaining to SCM activities
  • Out of hours point of contact for customer side
  • Appraisal review and objective setting for SCM team members in line with company targets
  • Analysis & reporting of SCM business data
  • Control of extraordinary costs (e.g. Air freight, extra transport, dead stock etc)
  • Transport costs will be within budget & delivery will be as agreed within customer call off
  • Development & implementation of efficiency improvements
  • Customs Management
  • Management of 3PL
Responsibilities and Key Tasks
  • Following company’s Policies and Procedures to ensure that the SCM team members act accordingly
  • Maintain an up to date awareness of applicable legislation and customer requirements
  • Report to management on all applicable key performance indicators
  • Ensuring appropriate safety stocks are in line with KPI & relevant targets
  • Customers will not be short of product and any likely shortfall will be escalated to management in a timely manner
  • Oversee the planning & transportation of products to customers in efficient manner as regards time and cost
  • Facilitate agreements with all production plants, in the case of delivery problems to serve customers’ demands
  • Communication with customers and production plants for incoming goods, logistics and on all relevant topics
  • Efficient phase in and phase out of products ensuring customers will have their necessary stock levels through all aspects of supply chain management
  • In case of delivery problems, the SCM Supervisor defines and implements problem solutions and takes part in corrective actions.
  • In the case of disturbances maintains the customer relationship through open communication and providing effective support to the customer
  • Out of hours contact in case of delivery disturbances within supply chain
  • Responsible for logistics costs and costs resulting from delivery problems.
  • Awareness of other necessary business parameters to adapt the delivery process and planning in accordance with actual objectives and customer needs
  • Appraisals for supply chain members are completed in line with company procedure
  • Setting of relevant individual Objectives in line with company action plan
  • Recruitment activity towards relevant member changes as required
  • Training and maintenance of training documentation as required by HR
  • Management will be aware of the team’s performance at all times
  • Customs Management
  • 3PL Management


Professional Knowledge and Experience
  • Previous automotive supply-chain & planning experience
  • Production scheduling and supply
  • Leadership and coaching/mentoring
  • Customer relationship maintenance
  • General supply & logistics & Inventory management
  • Appropriate quality standards
  • Experience in process mapping & process improvement - desirable
Required Education

 Appropriate Degree or HNC level qualification or qualified by experience

Computer Packages
  • MS Office Excel to intermediate level (data sort, filter, pivots, charts)
  • MS Office Word to basic level
  • MS Office Outlook to intermediate level (mail, calendar, task, reminders, meetings)
  • MS Office Access - desirable
  • MS Office Sharepoint - desirable
  • SAP - desirable


The high standards which build the guideline for ourselves as well as for the quality of our products are also set for our employees. Nevertheless, demand and support go “hand in hand” at ALPS ALPINE and we always appreciate our colleagues’ commitment and passion! This is why we offer numerous benefits alongside attractive salaries. In order to balance job and private life we introduced “trusted working hours”, which allow employees to set up daily life more flexible. In addition to that our employees are granted 30 days of vacation. In order to support our employees in the best way, we take care of professional structured onboardings as well as goal-oriented development trainings on a regular basis. In the long run, it is important to us to offer a perspective for the future. This is why we finance a company pension scheme. Being a caring employer, our 24/7 accident insurance covers all our employees before, during and after work. Find out more about additional benefits in our company profile.